The Ritz London

"Our sales staff utilizes SendThisFile's to share and track promotional materials with multiple international partners."

- Glenn Isted, IT Assistant Manager

Intro

The Ritz London is a 5-star London hotel that has built a reputation providing world-class luxury accommodations, events and guest services. With a long history of providing premier hospitality and event services to the greater London area, The Ritz London customers include guests and travelers from around the world.

To create special events and promotions, The Ritz London utilizes outside marketing firms and agencies to assist in producing and communicating its marketing material.

The Challenge

Seeking to boost its international marketing efforts, The Ritz London sales staff needed easy-to-use and highly reliable online communications of promotional material, including large media and video files, with outside marketing agencies. Existing solutions were complicated to use, and did not offer sufficient file tracking capabilities to ensure that files were successfully delivered.

The Solution

Using SendThisFile to monitor and track file transfers enabled The Ritz London to reliably send and receive files between employees and third party marketing agencies, increasing communication speed.

The Results

Increased turnaround speed of international marketing campaigns.
The Ritz London staff leveraged SendThisFile highly secure and reliable online file transfers to support their increased marketing and advertising initiatives around the world. Online file transfers supported rapid interaction with marketing agencies both internationally and in the UK. Using file tracking and file notifications, The Ritz London employees were able to fully monitor file upload and download activity. The resulting streamlined file sharing process allowed The Ritz London marketing employees to rapidly increase the turnaround of their international marketing campaigns.

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Customer

The Ritz London
www.theritzlondon.com

Industry

Hospitality

Challenge

Enhance sales staff communication abilities to improve speed and dissemination event and promotional documents with outside marketing agencies.

Solution

Leverage the ease-of-use and reliability of SendThisFile to enhance The Ritz London marketing staff with secure and confidential file transfer capabilities.

Features used

File tracking, email notification of file activity, end-to-end file transfer encryption, ease-of-use

Results

Streamlined file sharing resulting in increased turnaround speed of international marketing campaigns.